By visiting our Website, using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our Terms of Service, and you are consenting to our collection, use, disclosure, retention, and protection of personal information about you and devices you use as described in this Privacy Notice. If you do not provide the information we require, we may not be able to provide all of our Services to you.
“Personal information” is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that we have or are likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
We may amend this Privacy Notice at any time by posting the amended terms on the Website and in the Zuvan.Store App and sending the amended terms to the last email address you provided (if applicable). All amended terms automatically take effect when they are posted. You agree to be bound by any of the changes made in the terms of this Privacy Policy. If you object to any of the changes to this Privacy Policy, you must cease using the Services and may request us to erase your personal information. Continuing to use the Services after being notified of such changes will indicate your acceptance of the amended terms.
The owner and data controller of your personal information collected, processed, used and stored by the Services and/or the Zuvan.Store Device(s) is: Zuvan Technologies, Inc., 28841 Plymouth rd. Livonia MI 48150. We can be contacted by email at: Support@zuvantechnologies.com
Your personal information is stored and processed at our headquarters in the USA, unless stated otherwise in the rest of this document.
We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, update or add information to your account, provide feedbacks, request support, subscribe to content we offer, or when you otherwise correspond with us regarding our Services. The personal information we collect includes the following:
We may collect information such as your first and last name, home or other physical address, email address, zip code, telephone number, or information about your interactions with us or others, and other information.
Whenever you sign in on your account through the Zuvan.Store App, we may collect the following information automatically, as collected and sent by the Zuvan.Store App, and associate such information with your account:
We collect, and store with your account, detailed location information about your Zuvan.Store Device(s) as collected and sent via other users’ mobile devices with an installed and activated Zuvan.Store App; these users will not have access to such information. Likewise, we collect location information about other users’ Zuvan.Store Device(s) tracked and transmitted to us by the Zuvan.Store App on your mobile device, when the Zuvan.Store App is activated on your mobile device.
You may use social networks or other online services to use our Services. When you do so, we may collect certain personal information made available through your social network account. By associating a social network account with our Services, you agree that we may access and retain that information in accordance with the policies of the social network or other online service and this Privacy Notice. For example, we may be able to access account or profile information that you have provided to the social network or information about your interactions with the social network (such as content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you.
You may use social networks or other online services to use our Services. When you do so, we may collect certain personal information made available through your social network account. By associating a social network account with our Services, you agree that we may access and retain that information in accordance with the policies of the social network or other online service and this Privacy Notice. For example, we may be able to access account or profile information that you have provided to the social network or information about your interactions with the social network (such as content viewed by you, content liked by you and information about the advertisements you have been shown or may have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to your personal information retained by the respective social media site about you.
We may collect the personal information you actively provide to our service personnel if you contact our customer support hotline through our Website and/or Zuvan.Store App.
We may collect information regarding the effectiveness of our email and other communications with you. For example, we may know if you follow a link in an email we send to you.
If you give us personal information about someone else, you must do so only with their explicit and prior consent. You have to inform them how we collect, use, disclose, and retain their personal information according to our Privacy Notice.
We and others acting on our behalf may use the information that we collect or receive to operate our Website and Services, as described below:
We use and process your personal information from your registration and usage of our Services (including your location information and your Zuvan.Store Devices’ location information) to provide you with our object location services. For example, we use such information to help you track and find your Zuvan.Store Devices which are in reach of your mobile device, to remember the last known location of your Zuvan.Store devices, and/or to communicate to you the location of your Zuvan.Store Devices in reach of other users’ mobile devices. We also use the location information of another user which has been tracked by your mobile device to help other users of the Services to find their lost Zuvan.Store Device(s) by sending anonymous location updates to those other users when the Zuvan.Store App on your mobile device “finds” their lost Zuvan.Store Device(s).
We may use and process your personal information (including your location information and your Zuvan.Store Devices’ location information) to provide you with support and handle requests and complaints; to send you updates, notices, and additional information related to the Services; to create anonymous, statistical and aggregated data and reports (i.e., in a form where such data does not enable the identification of a specific user); to comply with any applicable law and assist law enforcement agencies under any applicable law, when we have a good faith belief that our cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures; and to prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services.
The Services are based on a community of all users of the Services sharing location information with us. Whenever a Zuvan.Store App is activated on a user’s mobile device, we will collect detailed location information about any Zuvan.Store Device(s) in reach of such mobile device, as collected and sent to us by the mobile device. Any location information we receive about Zuvan.Store Device(s) located through a Zuvan.Store App will be stored by us on our cloud server. Such information can be associated by us with the account for which the Zuvan.Store Device(s) have been registered (by linking the unique Zuvan.Store Device identifier with the account information), to help you to track your Zuvan.Store Device(s) in reach of other users’ mobile devices with an activated Zuvan.Store App. However, your location information will be completely anonymous to other users, unless you actively decide to share these data, e.g., by choosing to share access to your Services’ account with other people, or by using social networks. We will not identify you personally to other users or otherwise make your location information available to any third party in personal identifiable form without your prior consent.
You may choose to share information between your Services’ account and some of your social network accounts (e.g. your Facebook account). Through this option, you may choose to have personal information and other content about you (e.g., the location of your Zuvan.Store Device(s) and thus the location of your tracked items) available, transmitted and shared through the Services with your other social network account(s). By setting your Services’ account to integrate with social networks including by signing onto the Services using your social network account, you share your (personal) information between the Services and such social networks. The social network’s use of (personal) information is governed by that social network’s privacy policy and controlled by the social network, not by this Privacy Policy or us. When you connect to the social network account through the Services for the first time or otherwise make the Services interact with your social network account, you will be asked to permit the social network to share your personal information stored on such social network with the Services. We collect your information from your social network account only in accordance with the privacy settings you have set up under your social network accounts.
We use information about our users’ website activities and usage of our Services in anonymous, statistical or aggregated form, i.e., in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes. We also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, or to our service providers or business partners.
We may use the information we collect to prevent, detect, mitigate, and investigate fraud, security breaches, potentially prohibited or illegal activities; and to enforce our Privacy Notice, our Terms of Service or other policies.
We may contact you through telephone, text, or chat for other purposes, as permitted by law.
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.
Cookies are small text files that our Services ask to place on your computer’s hard drive and onto your mobile device’s memory. If your browser is set to accept cookies, then your browser adds the text in a small file.
We use cookie technology for various purposes, such as to facilitate your use of our Services, e.g., to remember you when you return to our Website, identify you when you sign in, authenticate your access, enable your use of specific functionalities, keep track of your specified preferences or choices, tailor content to your preferences or geographic region, display personalized browsing history, or provide technical support.
We may further use cookies to monitor site usage, conduct research and diagnostics to improve our content, products, and services, and to help us analyze web traffic in general.
Cookies also enable us to display interest-based advertising on our Website using information you make available to us when you interact with our sites, content, or services. Interest-based ads are displayed to you based on cookies linked to your online activities.
Our cookies expire after they have fulfilled their purpose. Our Services use cookies that expire when you close your browser (i.e., session cookies) or that expire after a set period of time (i.e., persistent cookies). Cookies that are placed by third parties will have their expiration period determined by the third party, not us.
You can decide whether or not to accept cookies. The “Help” feature on most browsers will explain how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of many of our online features and functionalities, consider leaving them turned on.
While our Website and Zuvan.Store App at this time do not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser, as indicated above.
Our Services integrate the following services of third parties which may also place cookies on your computer’s hard drive and/or your mobile device’s memory. We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by this Privacy Policy.
You can change your settings to refuse these third party cookies or to warn you before cookies are placed. However, if you choose not to accept cookies, you may not be able to take advantage of some of our features and services through our Services.
The third parties service includes but not limited to:
You have the right, at any time, to know whether your personal information has been stored and can consult us to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any of your personal information, as well as to oppose their processing for any and all legitimate reasons. Requests should be sent to us at the contact information set out under the “Questions” section below.
If you request the deletion of your account and your personal information, we will delete such information. However, please note that we may not delete information from our back-up systems.
You may limit and control the information provided to us in a number of ways. You may not be able to use all features of our Sites and Services if you limit the information you share with us. For example, you can choose not to access our Website through your social media account. You may also be able to limit the information provided to us by third party social media providers by altering your privacy settings with those providers.
You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account. For example, you may unsubscribe from promotional emails from us by following the unsubscribe link included in each such email.
Your browser and your device may provide you the option to limit the use of cookies or other Metrics Tools. You should consult documentation for your browser or device for more information. Your mobile device may have settings that allow you to prevent sharing geo-location information with us. You should consult your mobile device’s settings or help documentation for more information about exercising these options.
You have the right to refuse to accept this Privacy notice if we do not receive other users’ explicit and prior consent when we collect their personal information through your device, and have the right to receive our promise that we will hold you harmless from any claim or liability arising from our use of your device in collecting other users’ personal information.
We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms of Service or information about billing).
We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. This includes the following: You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
We will honor any statutory right you might have to access, modify or erase your personal information. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so.
We may disclose your personal information to the following parties and for the following purposes:
We may disclose information to our corporate affiliates for purposes such as providing joint content and services (like registration, transactions, and customer support), performing marketing and helping detect and prevent potentially fraudulent and illegal acts, violations of our Terms of Service, and data security breaches. We may also participate in joint ventures with others and we may disclose information as part of that joint venture.
We may disclose the information we collect to Partner Sites (as defined below) and the owners of those sites. For example, we may share information for the purpose of determining or verifying our economic rights and obligations.
We may share your personal information (including your location information and your Zuvan.Store Devices’ location information) with our third party service providers or affiliates, as authorized by us to collect, process and use your personal information as data processors on our behalf, such as, for instance, cloud based and hosting services, technical service providers, mail carriers, communication agencies and customer support service providers; these parties may be located in countries outside of your jurisdiction, including but not limited to the USA. An updated list of the parties engaged by us for the processing of your personal information may be requested from us at any time. Other than as indicated above, we will not share your personal information with any third parties, unless compelled by law to do so or if you have given your prior consent.
We may disclose information we have collected from you in connection with the sale or merger of our business or the transfer of assets. If we were to merge with or be acquired by another company, we may share information with them in accordance with our privacy standards. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information.
We may use and disclose the information we collect to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We may disclose your personal information to comply with our legal requirements, enforce our Terms of Service, or protect anyone’s rights, property or safety.
We use administrative, technical, and physical security designed to safeguard personal information in our possession. We cannot guarantee the security of the information that we collect and store. If you believe that information about you has been subject to unauthorized disclosure, please let us know by contacting us at the address as specified in the “Questions” section below.
Our websites are general audience websites and are not directed to children under the age of 13. Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from users in this age group.
This Privacy Notice addresses only the use and disclosure of personal information we collect from you. This Privacy Notice does not apply to information you share with third parties, even if we link to those third parties from the Website. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply. We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of such third party before entering into a transaction and choosing to share your information.
Our services may be offered through third party websites or mobile applications (“Partner Sites”). This Privacy Notice does not apply to Partner Sites, unless otherwise indicated on the Partner Site.
Notwithstanding the forgoing, please note that other parties may collect personally information about your online activities over time and across different websites when you use our Website.
By using our Website and Services, you agree that any dispute arising out of or relating to the use of our Website and Services, or regarding information collected or shared about you, is subject to the Choice of Law, Venue, and Class Action Waiver provisions in our Terms of Service.
You can contact us with questions about our privacy practices or this Privacy Notice by sending us a letter or postcard to:
Zuvan Technologies, Inc.
28841 Plymouth rd. Livonia MI 48150This Privacy Notice was posted on October 10, 2016.